The terms and conditions relate to all events run by PSYCH-LOGICAL LTD, unless otherwise specified by us. The term ‘events’ used throughout these terms and conditions refers to both physical and online events. A link to the terms and conditions will be clearly displayed on the PSYCH-LOGICAL LTD website.
The Terms and Conditions relate to PSYCH-LOGICAL LTD event bookings made via email. When you make a booking you agree to these terms and conditions.
If you are making a booking on behalf of a colleague, please make sure you complete the booking using the full details of the delegate(s) attending. Confirmation of booking and all pre-event information will be sent to the delegate’s email address.
We will reserve the number of places required once we have the details required to raise an invoice for your place(s) and a confirmation email will be sent to you. All payments are to be made via BACs. It is important that your organisation makes every effort to pay the invoice prior to the event. PSYCH-LOGICAL LTD reserves the right to withhold part, or all, of the service relating to the event, should the invoice not be paid.
For workshops, conferences or other physical events, PSYCH-LOGICAL LTD will send you pre-event information including the full agenda and any venue details at least 3 working days before the event.
PSYCH-LOGICAL LTD reserves the right to cancel, change the content, speakers, date, location or venue, of our events. If the location/venue or date changes, we will notify delegates as soon as possible. If the workshop is cancelled, PSYCH-LOGICAL LTD will contact all delegates as soon as possible to arrange a full refund.
We recommend you do not make travel arrangements until 2 weeks prior to the event, to ensure you do not lose out financially should the event location/venue or date change, or the event be cancelled.
Our facilitators and speakers make every effort to provide the most up-to-date and accurate information possible. It is important however, that you (or your organisation) do not act solely on the information provided by PSYCH-LOGICAL LTD, but also consult government guidance, policy, regulations and rules.
If you need to cancel your booking, you must inform us in writing. Cancellations can only be accepted from the registered delegate.
Where possible, and to ensure you do not lose out financially, we recommend you substitute your delegate place with a colleague, instead of making a full cancellation. We accept substitutions up until the day of the event. However, where possible, please notify PSYCH-LOGICAL LTD of your replacement at least 5 working days prior to the event.
If you have no alternative but to cancel your booking, the following will apply:
PSYCH-LOGICAL LTD reserve the right to decline your registration should your organisation not meet the criteria as the intended audience.
PSYCH-LOGICAL LTD will contact you directly should we believe this to be the case and to discuss your requirements in detail.
Online event’s, courses and recorded resources (e.g. webinars)
For webinars and other online events, joining instructions and any other materials will be emailed to the registered delegate’s email address at least 2 working days prior to the online event.
Follow-up emails including resources and recordings (where applicable) will be emailed to the registered delegate’s email address within 5 working days of the online event taking place.
Where applicable recordings of the online event will be available for a limited period for personal viewing (you will be advised of this when booking).
It is forbidden to broadcast the webinar or share the recording, with anyone other than those who have booked and paid for the service. Should it become clear that webinar content has been shared with other members of staff/teams who have not paid for a place, PSYCH-LOGICAL LTD reserves the right to make additional charges to cover this.
PSYCH-LOGICAL LTD reserves the right to cancel, change the content, speakers and date of our online events. We will notify delegates of change as soon as possible. If the online event is cancelled, PSYCH-LOGICAL LTD will contact all delegates to arrange a full refund.
Our facilitators and speakers make every effort to provide the most up-to-date and accurate information possible. It is important however, that you (or your organisation) do not act solely on the information provided by PSYCH-LOGICAL LTD, but also consult government guidance, policy, regulations and rules. All recorded resources will state when they were last updated.
If you need to cancel your booking, you must inform us in writing. Cancellations can only be accepted from the registered delegate.
If you have no alternative but to cancel you booking, the following will apply:
All course and training materials provided are the intellectual property of PSYCH-LOGICAL LTD and are protected by copyright laws. These materials are made available solely for your personal, non-commercial use as an enrolled participant.
Course and training materials are for your own personal use, and should not be shareddistributed, or otherwise disseminated either inside or outside of your organisation.
Copying, reproducing, or modifying any part of the course and training materials without authorisation is strictly prohibited.
Recording, photographing, or capturing any part of the sessions, including but not limited to audio, video, or screenshots, is forbidden without explicit permission from PSYCH-LOGICAL LTD and the consent of all participants involved.
The use of artificial intelligence tools or any technology designed to capture, transcribe, or analyse the voice or likeness of delegates without their explicit consent is strictly prohibited.
Failure to comply with these terms may result in removal from the course without a refund and potential further action.
Any questions about any of our events or these Terms & Conditions can be directed to:
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